If you’re covered by Cigna insurance and find yourself in need of dental care in Singapore, you might be wondering how to best utilise your coverage to reduce out-of-pocket expenses. From routine check-ups and fillings to more complex treatments, your insurance could help significantly lower the cost of your dental treatment. Understanding how to navigate your Cigna dental coverage can make the process of getting care smoother and more affordable.
Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Cigna Insurance. This guide is designed to help you understand how to use your Cigna insurance for dental treatments at Dental Designs Clinic. Whether you're an expatriate or a local seeking a reliable clinic with international standards of sterilisation, hygiene and modern equipment, our friendly team is here to assist.
At Dental Designs Clinic, we offer self-claim insurance options to ensure you receive the benefits you’re entitled to, even if your insurance isn’t part of our direct claim network. Here’s a simple guide on how the process works when you use your Cigna insurance with us.
If you have dental insurance, please let us know while booking your appointment. This will smoothen the billing process on the day of your appointment. Our receptionists are happy to answer any questions you may have about your insurance or coverage before your visit.
With Cigna, payment is collected at the time of your appointment. After your dental treatment, we’ll provide you with a detailed, itemised invoice and any other required documents, making it easy for you to submit a claim for reimbursement through HR or directly with Cigna (based on your company’s process).
Cigna offers different levels of dental insurance, so your coverage may/may not include procedures such as check-ups, fillings, crowns or even orthodontic treatments like Invisalign. Log in to your Cigna portal or give them a call to find out the details of your plan, such as annual limits, co-payments, pre-authorisation and any exclusions.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
When you arrive for your appointment, please bring your NRIC/FIN card and dental insurance card. This helps us confirm your insurance details and ensure they match the information you provided when booking the appointment, so we can update our records accordingly.
Since Cigna is a self-claim type of insurance, please bring along any necessary forms or insurance documents, and our team will assist you in filling them out accurately. We’re here to ensure that the claim submission process is as easy as possible for you.
Your dentist will conduct your treatment as usual. For self-claim insurances, the clinic will not be able to see which treatment is covered and which is not. Therefore, we recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.
Once your appointment is complete, our receptionist will provide you with your invoice and supporting documents so you can submit your claim for reimbursement.
With your insurance information now on file, booking and managing future visits will be even easier. Just let us know if there have been any changes in your insurance details, and we’ll update our records accordingly.
Dental Designs Clinic is a Cigna Partner located in CBD near Telok Ayer MRT and Raffles Place MRT and all our dentists are on the providers list. Enjoy convenient regular checkups and treatment with our Cigna Dental Health Insurance dentist near Tanjong Pagar. You can even come during lunch hour with us, Cigna Dentist near Telok Ayer, Marina Bay, Chinatown, Shenton Way.
As a Cigna insurance dental clinic, you can make payment for your dental care after you are done with the treatment, and submit a claim for reimbursement to Cigna within the scope of your coverage.
Please bring your Cigna Member card for claims with Cigna Insurance and let us know when you book your appointment. If you have not received your physical Cigna Insurance card, you may print and bring an e-card sent by Cigna to your email to our clinic before your appointment. We recommend speaking with your insurance provider to determine which treatments are covered and which are not.
Enjoy claiming your employee health benefit or international expatriate cover with us. Your package will indicate the coverage you have with Cigna Insurance. Please get in touch with your Cigna provider for more details on your specific plan.
We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture.
Please do note that some insurance companies require pre-authorisation from them BEFORE a specific dental treatment is performed. It is best to check with your Cigna insurance provider for more details about your specific plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will also give you a better idea.
We hope our article has helped answer any questions you might have. Our clinic provides a wide range of dental services using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the latest high tech equipment such as a German SIRONA CEREC 3D CADCAM machine which can produce long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown.
Got more questions? Simply leave us a message here to reach out to our customer care team/customer service.