Dental Designs Clinic | Dental Articles | Singapore

How to Use Your Allianz Insurance at a Dental Clinic in Singapore

Written by Dental Designs Clinic Singapore | Apr 7, 2025 3:32:05 AM

Relocating to a new country comes with its fair share of challenges—and navigating healthcare shouldn't be one of them. For expats living in Singapore, having reliable health insurance can make all the difference, especially when it comes to accessing quality dental care. That’s where Allianz Care comes in.

Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Allianz Insurance. We offer expats a trusted and convenient solution for their dental needs. Whether it’s a routine dental check-up or a complex treatment, we make the process of using your Allianz coverage as smooth and hassle-free as possible.

Allianz is known globally for its reliable and comprehensive health and dental insurance policies and even travel insurance plans, designed specifically for expatriates, frequent travelers, and internationally mobile professionals. Their international health insurance plans often include dental coverage as part of their broader benefits, giving expats peace of mind when it comes to maintaining their oral health abroad.

 

How does my Allianz insurance work?

At Dental Designs Clinic, we offer self-claim insurance options to ensure you receive the dental benefits you’re entitled to, even if your insurance isn’t part of our direct claim benefits network.

Since dental coverage varies depending on your specific Allianz insurance plan, we recommend bringing your plan details during your visit. Our dentists can then review your coverage and advise whether your treatment is fully covered. Here’s a simple guide on how the process works when you use your Allianz insurance with us.

 

  • Before Your Appointment
If you have dental insurance, please let us know while booking your appointment. This will smoothen the billing process on the day of your appointment. Our receptionists are happy to answer any questions you may have about your insurance or coverage before your visit.

 

  •  Allianz is a Self-Claim Insurance
With Allianz insurance, payment is collected at the time of your appointment. After your dental treatment, we’ll provide you with a detailed, itemised invoice and any other required documents, making it easy for you to submit a claim for reimbursement through HR or directly with Allianz Care (based on your company’s process).

 

  • It’s a good idea to check what your Allianz insurance plan covers
Allianz offers different levels of dental insurance policies, so your coverage may/may not include procedures such as check-ups, fillings, crowns or even orthodontic treatments like Invisalign. Allianz plans may also include a deductible, a co-payment, or both. Log in to your Allianz insurance portal or give them a call to find out the details of your plan, such as annual maximum limits/benefit limits, co-payments, pre-authorisation and any exclusions.
 
Allianz insurance plans are flexible and built around the healthcare needs of expats—especially those who prefer private clinics and English-speaking dental professionals. At Dental Designs Clinic, our  team of dentists are internationally trained from countries such as the USA, New Zealand, Australia and Ireland.

Read about our dentists here! Let us know your preferred doctor and we can assist in booking an appointment with him/her.

Whatsapp us at : +65 8200 9092
Call us at : +65 6221 8284 

 

How to use my Allianz insurance for dental treatment?

While Dental Designs Clinic is an accredited clinic for Allianz Insurance, the Allianz plans follow a self-claim model, particularly for outpatient dental services. 

 

Step 1: Let Us Know You’re With Allianz

When scheduling your appointment, simply inform us that you're covered under Allianz. This allows our team to prepare your documents and ensure the process is smooth for you.

 

Step 2: Present Your Information On Appointment Day

When you arrive for your appointment, please bring along a form of identity such as NRIC/FIN card/passport and dental insurance card. This helps us confirm your insurance details with the information you provided when booking the appointment, so we can update our records accordingly.

 

Step 3: Checking Insurance Forms

Since Allianz is a self-claim type of insurance, please bring along any necessary forms or insurance documents, and our team will assist you in filling them out. Please note that for certain dental procedures, a pre-authorisation form may be required. You can find more information and download the pre-authorisation form here.

 

Step 4: Receive Quality Dental Care

From teeth cleanings to dental crowns, our dentists will carry out your treatment using modern dental technology and techniques. With a focus on precision and patient comfort, our dentists are dedicated to delivering personalised care that suits your needs. 

 

Step 5: After Your Appointment

Allianz dental coverage works on a self-claim basis. After settling your bill at the clinic, our team will provide you with the necessary documents to help you submit your claim benefits directly to Allianz  Care for your reimbursement.

 

Step 6: Book Your Next Appointment

With your insurance information now on file, booking and managing future visits will be even easier. Just let us know if there have been any changes in your insurance details, and we’ll update our records accordingly.

 

Step 7: Submit Your Claim to Allianz

After your appointment, we’ll provide an itemised invoice and a breakdown of the procedures performed. You may then submit these documents to Allianz care for your reimbursement via:

  • The Allianz MyHealth app, or

  • Their online member portal

 

Documents typically required include:

  • Itemised invoice

  • Treatment or dental memo (we’ll provide this)

  • Claim form (if requested by Allianz)

Related Articles

 

Why Expats Choose Dental Designs Clinic For Their Dental Treatment

  1. Prime CBD locations – We understand the needs of busy professionals, which is why our prime locations in the heart of Singapore’s CBD—Raffles Place (Robinson Road) and Telok Ayer (Cecil Street)—make it convenient for you to visit us, whether you’re on your lunch break or finishing up work for the day.
  2. Multilingual support – Our team of dentists is experienced in working with international patients and fluent in multiple languages, including English, Russian, French, Japanese, and Spanish.
  3. Fully digital workflow – We’ve adopted a fully digital workflow, making our dental treatments efficient and comfortable. Gone are the days of messy molds that cause discomfort or gagging sensations. From digital scans to the fabrication of crowns, we utilise digital technology for accuracy, speed, and a more relaxed experience for you.
  4. In-house dental lab – Our in-house dental lab sets us apart by allowing us to create crowns, veneers, and other restorations on-site, significantly reducing turnaround time. This means we can provide quality, custom restorations in a fraction of the time compared to other dental clinics. The result is a quicker, more convenient experience, without compromising on quality.

 

Conclusion

We understand that accessing quality dental care should be simple and stress-free. With Allianz insurance, we’ve streamlined the process for you to use your coverage with ease. Our assistance services team is dedicated to guiding you every step of the way, from booking your appointment to the final claim submission.

Ready to book your dental visit? Simply drop us a message here and we will be right with you!

Whatsapp us at : +65 8200 9092
Call us at : +65 6221 8284

 

FAQs on our Allianz Insurance Partner

Q) I am covered under Allianz insurance, which dentist is on the Allianz Providers List?

Dental Designs Clinic is a Allianz Partner located in CBD near Telok Ayer MRT and Raffles Place MRT and all our dentists are on the providers list. Enjoy convenient regular checkups and treatment with our Allianz Insurance dentist near Tanjong Pagar. You can even come during lunch hour with us, Allianz Dentist near Telok Ayer, Marina Bay, Chinatown, Shenton Way.

 

Q) How do I claim my Allianz Dental Insurance with an Allianz Partner Dentist?

As an Allianz Insurance dental clinic, you can make payment for your dental care after you are done with the treatment, and submit a claim for reimbursement to Allianz within the scope of your coverage.

Please bring your Allianz Member card for claims with Allianz Insurance and let us know when you book your appointment. If you have not received your physical Allianz Insurance card, you may print and bring an e-card sent by Allianz to your email to our clinic before your appointment. We recommend speaking with your insurance provider to determine which treatments are covered and which are not.

 

Q) What is covered with Allianz Provider Dentist (Allianz dental benefits)?

Enjoy claiming your employee benefit (medical benefits and dental benefits) or international expatriate (Allianz International Insurance) cover with us. Your package will indicate the coverage you have with Allianz Insurance. Please get in touch with your Allianz provider for more details on your specific plan.

 

Q) I have a cracked or chipped tooth. Can I come in immediately?

We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture.

Please do note that some insurance companies require pre-authorisation from them BEFORE a specific dental treatment is performed. It is best to check with your Allianz insurance provider for more details about your specific plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will also give you a better idea.