CROWN WARRANTY
- The 5-year warranty applies if, under normal conditions, the dental restoration breaks, loosens,cracks or dislodges. This five-year warranty starts from the day of cementation
- Replacement with a similar or better material is covered
- It does NOT cover the cost of root canal treatments (if needed thereafter) nor the breakage/fracture of the natural tooth supporting it.
- In cases whereby the dentist has advised the patient beforehand that the restoration may not last due to tooth/gum/bite factors, the warranty is not valid.
Limited Dental Warranty: Terms and Conditions
- Does not cover the cost of travel, accommodation nor any consequential losses incurred by the patient.
- The warranty does not include any cost associated with routine maintenance required over the course of the working life of the crown.
Warranties may be deemed null and void if:
1. If the patient misses routine check-ups which should be done at recommended intervals,which are usually 6 monthly, or may be 3- or 4-monthly in cases of gum disease.
2. If the dentist has advised and patient has consented that the treatment would have a guarded prognosis/longevity prior to treatment.
3. Negligent oral hygiene by the patient.
4. If the dentist's instructions are not followed on the care of teeth and gums.
5. In the event of an accident, or if there was an instance of any accident resulting to impact to the face or head after the treatment.
6. If there are relevant medical conditions that predisposes the patient to failure of the treatment outcome. (e.g. smoking, diabetes, osteoporosis, etc)
7. If the failure of the restorative work is due to abuse or negligence due to any form of mistreatment of the prostheses. This includes but is not limited to, biting into metal objects, chewing ice, self-adjustments, etc.
8. If the dentist has determined a night guard/occlusal splint was necessary to protect the prostheses, but which was not made or not worn as directed.
9. If the specific dental work was adjusted or altered at another clinic without prior notification and agreement.
10. Any other unforeseen circumstances which is beyond the control of the dentist.