Alliance Insurance — How To Use Dental Insurance At The Clinic?

In Singapore, dental care is vital to maintaining overall health but it can get costly. That’s why many people look into dental insurance to help manage the costs. One such option is Alliance MediNet. Dental Designs Clinic is an accredited provider for Alliance MediNet coverage. Whether you’re looking for coverage for regular cleanings, restorative services or emergency treatments, understanding your options can help you make smarter choices and might even save on dental treatment costs. Here’s what you need to know.

Why choose an Alliance MediNet panel dentist?

Choosing an Alliance MediNet clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting an Alliance MediNet panel dentist at Dental Designs Clinic is beneficial.

1) Convenient Clinic Locations

For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.

2) Comprehensive Dental Services

Alliance MediNet panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, your doctor will promptly inform you so before starting the treatment.

3) Direct Billing

At Dental Designs Clinic, we offer direct billing services for Alliance MediNet members, meaning you can avoid upfront payments. We’ll submit your claim directly to Alliance MediNet through our system, simplifying the process so you can focus on improving your oral health.

4) Multiple insurers under the Alliance MediNet network

One of the key advantages of the Alliance MediNet network is its partnership with multiple insurance providers. Members with Alliance MediNet coverage receive access to a network of dental panel clinics, but their actual insurance solutions come from separate insurance companies that partner with Alliance MediNet. The specific benefits of dental insurance coverage therefore will vary from plan to plan, so it is advised to contact your insurance provider to learn more about your specific plan.

For patients, this partnership provides a wider selection of providers and services, often at discounted rates negotiated with the insurers in the network. The network of insurers is listed in the table below.

What to expect during your first visit to an Alliance MediNet clinic?

Here’s a look at what typically happens during an initial visit.

Comprehensive Exam: The dentist will conduct a detailed examination of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.

Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues that is not covered by your dental insurance plan, your dentist will explain the options and potential out-of-pocket costs.

Preventive Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.

Claims Processing: We are equipped to handle Alliance MediNet claims directly. This means you can enjoy quality dental care with minimal hassle. If there are any co-pays or a benefit limit involved, our receptionists will inform you about it.

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How does my dental insurance work?

Alliance MediNet is one of the many provider companies out there. Here’s a simple guide on how the process works when you use your Alliance MediNet benefits with us.

• Before Your Appointment

If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage prior to your visit.

• Alliance MediNet Direct-Claim Coverage

This means that we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.

• Some plans may co-pays or have a yearly balance limit

Co-pays refer to the portion of the treatment cost that you would need to pay out of pocket, while a yearly balance limit is the maximum amount the insurance provider will cover within a given year. If your plan includes either of these conditions, you will be informed beforehand, and you’ll need to cover any difference after your appointment.

• Pre-authorisation

For more complex or costly procedures, pre-authorisation may be required. This means that you’ll need approval from Alliance MediNet before undergoing the treatment to ensure coverage.

How to claim Alliance insurance after my dental treatment?

1. Present Your Insurance Information

When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card. Your dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.

2. Checking Insurance Coverage

In most cases, we can verify your Alliance MediNet benefit details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. We’re here to ensure that the claim submission process is as easy as possible for you.

3. During Your Appointment

Your dentist will perform the necessary treatment to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.

4. After Your Appointment

Once your appointment is complete, if all the dental procedures done for that day is covered by Alliance MediNet, we will process the claims directly for you.

5. Book Your Next Appointment

With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.

Since insurance policies can vary a lot between different providers, it's always a good idea to double-check your coverage and understand how the claims process works before you come in for your appointment. 

Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.

Frequently Asked Questions

Q) Can I visit any dentist?

Some plans may have preferred dental providers, so check your policy’s terms. However, many Alliance plans allow you to visit your choice of licensed dentists, offering flexibility in care.

Q) Are cosmetic dental treatments covered?

Typically, cosmetic treatments like teeth whitening or veneers are not covered, as they’re not deemed medically necessary. However, specific plans may offer limited coverage for procedures deemed partially necessary, such as crowns or braces. Please check with your specific insurance provider for more details.

Q) How do I know if a procedure is covered?

The easiest way to determine if a procedure is covered is by reviewing your plan’s coverage details or contacting Alliance Insurance directly. They can provide guidance on the terms of your policy and any pre-authorisation requirements.

In Conclusion

Alliance Insurance provides valuable options for dental coverage, making it easier for individuals and families to manage the costs of dental care. By understanding the coverage options and terms, you can make informed decisions about your dental health and ensure you’re getting the most from your insurance plan. 

If you’re already a member of Alliance Medinet or are considering getting coverage, visiting Dental Designs Clinic could be an optimal choice for your dental needs. Interested in visiting us? Simply leave us a message here and we will be right with you!