Dental care is an essential part of maintaining overall health, but unfortunately, the costs associated with dental treatment can sometimes add up. This is where dental insurance, like BetterHealth Insurance, plays a vital role. It can help alleviate the financial burden by covering a portion of the costs associated with dental services.
However, many people find the process of claiming dental insurance confusing and overwhelming. If you're one of those who have dental coverage through BetterHealth Insurance, this guide will walk you through everything you need to know about filing a claim, what treatments are covered, and how to make the most of your insurance benefits.
Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for BetterHealth Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care, X-rays and tooth extractions.
BetterHealth Insurance is designed to accommodate different budgets and dental care needs. With BetterHealth, you can enjoy a range of dental treatments at a reduced cost. At Dental Designs Clinic, we accept BetterHealth dental insurance exclusively through the following insurance network:
MHC Group
For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.
BetterHealth panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, your doctor will promptly inform you so before starting the treatment.
BetterHealth has multiple insurance plans, which may either be direct-claim or self-claim. For those under the direct-claim plans, we offer direct billing services, meaning you can avoid upfront payments. We’ll submit your claim directly to BetterHealth through our system, simplifying the process so you can focus on improving your oral health. We recommend checking with your insurance provider to find out the specifics of your plan.
Here’s a look at what typically happens during an initial visit.
Verification of details: Your BetterHealth plan details will need to be verified to ensure that you are eligible for the benefits. This is so that you have a clear understanding of what’s covered and minimise any surprises regarding payment, ensuring your visit is smooth from start to finish.
Comprehensive Exam: After verification, your dentist will conduct a detailed examination of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.
Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues, your dentist will explain the options and potential out-of-pocket costs.
Preventative Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.
Claims Processing: We are equipped to handle BetterHealth insurance claims directly. This means you can enjoy quality dental care with minimal hassle.
BetterHealth is one of many dental insurance providers that help make dental care more affordable. If you’re covered under BetterHealth Insurance, you may be eligible for reduced costs on various dental treatments. Here’s a simple guide on how the process works when you use your BetterHealth dental insurance with us.
Before Your Appointment
If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage prior to your visit.
We offer direct-billing for BetterHealth Insurance
On the day of your dental visit, we will submit your claim directly to your dental insurance provider through our system. For treatments covered by your plan, we will process the claim in full, so you won’t need to make any out-of-pocket payments.
When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card. Your BetterHealth dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.
In most cases, we can verify your coverage details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. We’re here to ensure that the claim submission process is as easy as possible for you.
Your dentist will perform the necessary treatment to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.
Once your appointment is complete, if all the dental procedures done for that day is covered by your BetterHealth insurance, we will process the claims directly for you.
With your insurance information now on file, booking and managing future visits to maintain your dental health will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
We answer some commonly asked questions about BetterHealth Panel Clinics and how you can utilise your employee benefits or BetterHealth insurance coverage fully with us.
Some BetterHealth dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.
We are a BetterHealth Dental Panel Dentist in CBD near Telok Ayer MRT on Downtown Line. Enjoy convenient regular checkups and treatment with our BetterHealth dentist near Tanjong Pagar. You can even come during lunch hour with us, as we are located near to Raffles Place, Marina Bay, Chinatown and Shenton Way.
Enjoy claiming your employee benefit through us. As an BetterHealth dentist, we fully cover you for a range of services such as regular checkups, scaling and polishing, dental x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to BetterHealth.
We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here
Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown. Please do note that BetterHealth dental insurance, like most other insurance providers, does not cover dental crowns and root canal treatment under their basic plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.
Filing a dental insurance claim can seem like a complicated process, but with BetterHealth Insurance, it’s made easier with clear steps and helpful resources. We are here to help you maximise your benefits and keep your dental costs manageable. If you need assistance or have questions, please reach out to us here and we will be right with you.