.webp?width=18&height=18&name=Vector%20(15).webp){kind=small}
Moving to a new country comes with its share of challenges, and dealing with dental issues on top of that can make things feel even more complicated. We are here to make your transition easier, so you can focus on settling in without worrying about your oral health.
Dental Designs Clinic is an accredited provider for Henner Insurance. Whether you're an expatriate or a local seeking a reliable clinic with international standards of sterilisation, hygiene and modern equipment, our friendly team is here to assist. Dental Designs Clinic is located conveniently in the heart of Singapore at Cecil Street and Raffles Place to meet your dental needs!
Let's look at how you can utilise your Henner insurance coverage with us. We will also answer the frequently asked questions below!
How does my dental insurance work?
Henner is one of the major health insurance providers out there. At Dental Designs Clinic, we offer self-claim insurance options to ensure you receive the benefits you’re entitled to, even if your insurance isn’t part of our direct claim network. Here’s a simple guide on how the 
process works when you use Henner insurance with us.
- Before Your Appointment
If you have dental insurance, please let us know while booking your appointment. This will smoothen the billing process on the day of your appointment. Our receptionists are happy to answer any questions you may have about your insurance or coverage before your visit.
- Henner is Self-Claim Insurance
With Henner insurance, payment is collected at the time of your appointment. We’ll provide you with a detailed, itemised invoice and any other required documents, making it easy for you to submit a claim for reimbursement through HR or directly with Henner Healthcare, based on your company’s process.
- It’s a good idea to check what your Henner plan covers
Henner offers different levels of dental insurance, so your coverage may/may not include procedures such as check-ups, fillings, crowns or even orthodontic treatments like Invisalign. Log in to your Henner portal or give them a call to find out the details of your plan, such as annual limits, co-payments, pre-authorisation and any exclusions.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
How to use my Henner Insurance for dental treatment?
1. Present Your Insurance Information
When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental insurance or staff card. This helps us confirm your insurance details to put in our records.
If you are new to our clinic, you will have to fill up our registration form. Besides your basic details, it is important to include information such as your country of residence, any pre-existing medical conditions or chronic conditions.
2. Checking Insurance Forms
Since Henner Healthcare is a self-claim type of insurance, please bring along any necessary forms or insurance documents, and our team will assist you in filling them out accurately. We’re here to ensure that the claim submission process is as easy as possible for you.
3. During Your Appointment
Your dentist will conduct your treatment as usual. For self-claim insurances, the clinic will not be able to see which treatment is covered and which is not. Therefore, we recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.
4. After Your Appointment
Once your appointment is complete, our receptionist will provide you with your invoice and supporting documents so you can submit your claim for reimbursement.
5. Book Your Next Appointment
With your insurance information now on file, booking and managing future visits will be even easier. Just let us know if there have been any changes in your insurance details, and we’ll update our records accordingly.
Related Articles
- How do I claim my AIA dental insurance?
- How do I claim my dental benefits from MHC Dental Panel Clinics?
FAQs on Henner Healthcare Partner
Q) I am covered under the Henner Health Insurance, which dentist is on the Henner Healthcare Providers List?
We are a Henner Healthcare Partner located in CBD near Telok Ayer MRT and Raffles Place MRT and all our dentists are on the providers list. Enjoy convenient regular checkups and treatment with our Henner Insurance dentist near Tanjong Pagar. You can even come during lunch hour with us, Henner Dentist near Telok Ayer, Marina Bay, Chinatown, Shenton Way.
Q) I have a cracked or chipped tooth. Can I come in immediately?
We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture.
Please do note that some insurance companies require pre-authorisation from them BEFORE a specific dental treatment is performed. It is best to check with your MSIG provider for more details about your specific plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will also give you a better idea.
Q) How do I claim my Henner Dental Insurance with a Henner Healthcare Partner Dentist?
As a Henner Insurance dental clinic, you can make payment for your dental care and submit a claim for reimbursement to Henner within the scope of your coverage.
Please bring your Henner Member card for claims with Henner Insurance and let us know when you book your appointment. If you have not received your physical Henner medical Insurance card, you may print and bring an e-card sent by Henner to your email to our clinic before your appointment. We recommend speaking with your insurance provider to determine which treatments are covered and which are not.
Q) What is covered with Henner Healthcare Provider Dentist (Henner dental insurance benefits)?
Enjoy claiming your employee benefit or international expatriate (Henner Expat Insurance/Henner International Insurance) cover with us. Your package will indicate the coverage you have with Henner Insurance. Please get in touch with your Henner provider for more details on your specific plan.
Q) How do I know if I am covered under the Henner Insurance for dental treatment?
If you have coverage under Henner, your card will have one of the following logos:
Some corporate insurance plans or corporate health insurance covered by a Henner Scheme hold a card issued by XN Financial Services, which may not have the Henner logo. If the back of the card has Henner mentioned, you will be eligible for Henner Insurance coverage.
Conclusion
We hope this article has helped answer any questions you might have. Our clinic provides a wide range of dental services using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the latest high tech equipment such as a German SIRONA CEREC 3D CADCAM machine which can produce long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown.
Got more questions? Simply leave us a message here to reach out to our customer care team/customer service.