How to Use Now Health International Insurance for Dental Treatment

Now Health International is a global health insurance provider offering coverage for a wide range of medical treatments, including dental care. If you’re covered by Now Health International, you can access quality dental services at accredited clinics in Singapore. The good news is that many dental clinics, including Dental Designs Clinic, work with Now Health International to make dental care more affordable for you. Whether it’s for a routine check-up, dental fillings, dental crowns, Invisalign (teeth straightening), your insurance can help cover a significant portion of the treatment expenses.

Located in the heart of Singapore, with branches in Raffles Place and Telok Ayer, Dental Designs Clinic is an accredited provider for Now Health International. This guide will walk you through how to utilise your Now Health International insurance for dental treatments at our clinic. Whether you're an expatriate or a local seeking a reliable clinic with international standards of sterilisation, hygiene and modern equipment, our friendly team is here to assist.

How Does My Dental Insurance Work?

At Dental Designs Clinic, we offer self-claim insurance options to help you get the benefits you're entitled to, even if your insurance isn’t part of our direct claim network.

Since dental coverage varies depending on your specific Now Health International plan, we recommend bringing your plan details during your visit. Our dentists can then review your coverage and advise whether your treatment is fully covered.

Here’s a simple guide to how the process works when you use your Now Health International insurance with us.

• Before Your Appointment

If you have dental insurance, please let us know when you book your appointment. This will help streamline the billing process on the day of your visit. Our team is happy to answer any questions you may have about your coverage before you come in.

• Now Health International: Self-Claim Insurance

With Now Health International, payment is required at the time of your appointment. After your treatment, we will provide a detailed, itemised invoice and any other necessary documents for you to submit a claim for reimbursement, either through your HR or directly with Now Health International (depending on your company’s process).

• It’s a Good Idea to Check What Your Now Health International Plan Covers

Now Health International offers different levels of dental coverage, so your plan may or may not include treatments such as check-ups, fillings, crowns, or even orthodontics like Invisalign. We recommend logging into your Now Health portal or calling them to confirm your plan’s coverage, annual limits, co-payments, pre-authorisation requirements, and exclusions.

How to Use Your Now Health International Insurance for Dental Treatment?

1. Present Your Insurance Information

When you arrive for your appointment, please bring your NRIC/FIN card and dental insurance card. This helps us confirm your insurance details and ensure they match the information you provided when booking the appointment, so we can update our records accordingly.

2. Check Insurance Forms

Since Now Health International is a self-claim insurance provider, please bring any required forms or insurance documents with you. Our team will assist you in completing these accurately, making the claims process as easy as possible for you.

3. During Your Appointment

Your dentist will proceed with the necessary treatment. For self-claim insurances, the clinic will not automatically know which treatments are covered, so it’s best to check your policy in advance. Be sure to inform your dentist if your treatment is covered under your plan.

4. After Your Appointment

Once your treatment is complete, our receptionist will provide you with your invoice and supporting documents, which you can then submit to Now Health International for reimbursement.

5. Book Your Next Appointment

With your insurance information on file, booking future visits will be simpler. Just let us know if there have been any changes to your insurance details, and we’ll update our records accordingly.

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FAQs on Now Health International at Dental Designs Clinic

Q: I’m covered under Now Health International insurance. Which dentists are on the Now Health International Providers List?

Dental Designs Clinic is a provider for Now Health International, and all our dentists are listed on their network. You can conveniently visit us for regular check-ups and treatments at our CBD location near Telok Ayer MRT and Raffles Place MRT.

Q: How do I claim my Now Health International dental insurance with a Now Health International Partner dentist?

At Dental Designs Clinic, you can make payment after your treatment and then submit a claim to Now Health International for reimbursement, as per your coverage.

Be sure to let us know that you have Now Health International coverage when booking your appointment and to bring your Now Health Member card during your appointment. You may present your e-card if you haven’t received the physical card yet. We recommend speaking with your insurance provider to determine which treatments are covered and which are not.

Q: What treatments are covered under Now Health International?

Your specific coverage depends on your plan. Enjoy claiming your employee benefit or international expatriate cover with us. Please contact your insurance provider to confirm the details, including the types of dental treatments covered under your policy.

Q: I have a dental emergency, like a cracked or chipped tooth. Can I come in immediately?

We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture.

Please note that some insurance plans require pre-authorisation BEFORE certain treatments can be performed. We recommend checking with Now Health International about any pre-approval requirements for your plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will also give you a better idea.

Conclusion

We hope this guide has helped answer any questions you may have about using your Now Health International dental insurance at Dental Designs Clinic. Our clinic offers a wide range of services, using quality materials from Germany and Switzerland. Our dentists are trained in modern dental technology, including the German SIRONA CEREC 3D CADCAM machine, which allows us to provide long-lasting crowns in just one day.

Got more questions? Simply leave us a message here or feel free to contact us via WhatsApp or phone listed below. We’re happy to assist!