Warranty
We Promise You Quality Dental Work
Peace of Mind at Dental Designs Clinic
Dental treatment is an investment in your health, and it is natural to wonder how long that investment can last. When you come to us, we are committed to take good care of your health.
We help you protect your wellbeing, and your investment in your health, by providing high quality, long lasting dental treatment. Here at Dental Designs, we are proud of the work we do, and we confident in our quality.
This is why we are happy to provide a dental warranty for you.
Treatments Covered under our Dental Warranty
Bridge, Crown and Veneer Warranty
- 5 year warranty applies if, under normal conditions, the dental restoration breaks, loosens, cracks or dislodges.
- Replacement with a similar or better material is covered
- It does not cover the treatment cost of root canal treatments (if needed thereafter) nor the breakage/fracture of the natural tooth supporting it.
- The warranty does not cover in cases whereby the dentist has advised the patient beforehand that the restoration may not last due to tooth/gum/bite factors.
Dental Implant Warranty
- 10 year warranty applies if the entire procedure was done at our clinic, including the bone grafting, implant placement and crown.
- If under normal conditions, the dental implant breaks, loosens, cracks or dislodges.
- Replacement with a similar or better material is covered
- The warranty does not cover in cases whereby the dentist has advised the patient beforehand that the restoration may not last due to tooth/gum/bite factors.
The Patient’s Commitment
Maintenance of good dental health is also dependent on you, the patient. In cases of dental neglect, disease is unavoidable. The warranty is only valid if you abide by the following conditions:
Regular Checkup And Cleaning
Bacteria builds up on the teeth naturally after some time, which cannot be removed by just brushing. This can cause tooth decay and gum disease. To make sure your restorations last as long as possible, you will also need your teeth professionally cleaned and checked for decay and other issues at least once every 6 months.
Good Oral Hygiene
Maintain good oral hygiene by brushing and flossing your teeth twice a day, and following any special instructions your dentist or hygienist has given you to keep your teeth and gums clean and healthy.
Tell Us Immediately
Please notify us and come in for a check immediately if you encounter any problems after the treatment. Any delay may result in more damage to the condition and may void the warranty.
*Limited Dental Warranty: Terms and Conditions
- Does not cover the cost of travel, accommodation nor any consequential losses incurred by the patient.
- The warranty does not include any cost associated with routine maintenance required over the course of its working life.
Warranties may be deemed null and void if:
1. If the patient misses routine check-ups which should be done at recommended intervals, which are usually 6 monthly, or may be 3- or 4-monthly in cases of gum disease.
2. If the dentist has advised and patient has consented that the treatment would have a guarded prognosis/longevity prior to treatment.
3. Negligent oral hygiene by the patient.
4. If the dentist’s instructions are not followed on the care of teeth and gums.
5. In the event of an accident, or if there was an instance of any accident resulting to impact to the face or head after the treatment.
6. If there are relevant medical conditions that predisposes the patient to failure of the treatment outcome. (e.g. smoking, diabetes, osteoporosis, etc.)
7. If the failure of the restorative work is due to abuse or negligence due to any form of mistreatment of the prostheses. This includes but is not limited to, biting into metal objects, chewing ice, self-adjustments, etc.
8. If the dentist has determined a night guard/occlusal splint was necessary to protect the prostheses, but which was not made or not worn as directed.
9. if the specific dental work was adjusted or altered at another clinic without prior notification and agreement.
10. Any other unforeseen circumstances which is beyond the control of the dentist.
Customer testimonials
The service and doctor is the best in town! The customer service and receptionists are very friendly! Dr Phillip Miller and Dr Noah Teo is very nice and very professional on their skill! They also very patient to explain to me about the treatment!
Will come back again!
Thank you very much!
李岳侨
J. Kho
This dental clinic has very good staff who are well trained and friendly. The dentists are also very good and will explain the treatment in detail before starting treatment. The equipment is very high tech and I believe they are able to do high quality work as I did my crown here and it looks much better than my colleague who also recently did his at another place. The waiting room is also very comfortable. good job!
C. Zheng De
This clinic is one of the best I have ever seen. I saw dr Justin for my implant which I did many years ago, the tooth was loose, and other drs told me to remove it as they could not find out what brand it was but dr Justin was able to take 3d xrays and locate the brand and specially ordered the part in. he saved me from having to do a surgery to remove and put a new implant which would have cost me a bomb. the tooth looks even better than the original thanks to the experieced dental technician Katsuya from Japan.
Very happy and will keep coming back for my regular dental.
G. Hock An
my workplace is close by and I had a problem with my tooth for a few days, so I made an appointment to come down. The receptionist who booked my appointment was very helpful and friendly to explain the way to the clinic from my office. I saw Dr Nicholas who was able to do a root canal treatment on the same visit so that I didn't need to come back. I felt safe and comfortable to do my dental treatment here as the dental picks are all wrapped up and sterilized and only opened before each treatment when im inside.
P. Wendy
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Over 28 reviews
The service and doctor is the best in town! The customer service and receptionists are very friendly! Dr Phillip Miller and Dr Noah Teo is very nice and very professional on their skill! They also very patient to explain to me about the treatment!
Will come back again!
Thank you very much!
李岳侨
J. Kho
This dental clinic has very good staff who are well trained and friendly. The dentists are also very good and will explain the treatment in detail before starting treatment. The equipment is very high tech and I believe they are able to do high quality work as I did my crown here and it looks much better than my colleague who also recently did his at another place. The waiting room is also very comfortable. good job!
C. Zheng De
This clinic is one of the best I have ever seen. I saw dr Justin for my implant which I did many years ago, the tooth was loose, and other drs told me to remove it as they could not find out what brand it was but dr Justin was able to take 3d xrays and locate the brand and specially ordered the part in. he saved me from having to do a surgery to remove and put a new implant which would have cost me a bomb. the tooth looks even better than the original thanks to the experieced dental technician Katsuya from Japan.
Very happy and will keep coming back for my regular dental.
G. Hock An
my workplace is close by and I had a problem with my tooth for a few days, so I made an appointment to come down. The receptionist who booked my appointment was very helpful and friendly to explain the way to the clinic from my office. I saw Dr Nicholas who was able to do a root canal treatment on the same visit so that I didn't need to come back. I felt safe and comfortable to do my dental treatment here as the dental picks are all wrapped up and sterilized and only opened before each treatment when im inside.