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Dental care is an essential part of maintaining your overall health. If you’re in Singapore and need dental treatment, knowing how to use your Cynergy Care Insurance with a panel dentist can help you get the care you need.
Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Cynergy Care Insurance. Therefore if you're an expatriate or a local who is simply seeking dental care through Cynergy Care, our clinic offers the benefits of being part of the Cynergy Care network.
Why choose a Cynergy Care panel dentist?
Cynergy Care provides dental coverage for policyholders. They offer a range of benefits that can help
cover routine check-ups, and restorative and preventive treatments, depending on your plan. This makes it easier for you to keep up with regular dental care, reducing the financial burden of dental treatments.
Choosing a Cynergy Care panel clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting a Cynergy Care panel dentist at Dental Designs Clinic is beneficial.
1) Convenient Clinic Locations
For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.
2) Comprehensive Dental Services
Cynergy Care panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, please let your doctor know before starting any dental procedure.
3) Direct Billing
At Dental Designs Clinic, we offer direct billing services for Cynergy Care members, meaning you can avoid upfront payments. We’ll submit your claim directly to Cynergy Care through our system, simplifying the process so you can focus on improving your oral health.
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How does my Cynergy Care Insurance work?
Here’s a simple guide on how the process works when you use your Cynergy Care insurance with us.
1 . Check Your Coverage
The first step is to check if your insurance plan includes Cynergy Care dental panel. If you’re unsure, you can contact Cynergy Care directly or reach out to your insurance provider for confirmation.
2. Make Your Dental Appointment and Provide Your Cynergy Care Information
Once you confirm your coverage, simply contact our clinic to schedule an appointment. We will provide you with all the necessary details about the treatment.
Don’t forget to let us know about your Cynergy Care insurance plan when scheduling. You will also need to request for an authorisation letter from Cynergy Care before your visit to our clinic. The authorisation letter needs to include the treatment that you will be doing. If it is your first consultation, we recommend that you ask for Consultation, Scaling and Polishing, Bitewings and Panoramic OPG X-rays, and if you are keen on a specific treatment (eg. filling, tooth removal), do ask them to include those as well.
3. During the appointment
When you come to our clinic for your appointment, bring along your Cynergy Care insurance card. Our staff will verify your coverage, and we handle the claims and billing directly with Cynergy Care.
4. After your appointment
Once your appointment is complete, if all the dental procedures done for that day is covered by your Cynergy Care insurance, we will process the claims directly for you.
5. Book Your Next Appointment
With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
Frequently Asked Questions About Cynergy Care Insurance
We answer some commonly asked questions about Cynergy Care Panel Clinics and how you can utilise your Cynergy Care coverage fully with us.
Q) What if I need treatment that isn’t covered?
Some Cynergy Care dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.
Q) What is covered with a Cynergy Care panel dentist?
Enjoy claiming your benefits through us. As a Cynergy Care panel clinic, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to Cynergy Care.
Log in to your Cynergy Care portal or give them a call to find out the specific details of your plan, such as annual limits, co-payments, pre-authorisation and any exclusions.
Q) How do I claim my Cynergy Care dental insurance with a Cynergy Care panel dentist?
As a Cynergy Care Panel Clinic, you will get to enjoy Cynergy Care coverage for your dental treatment with us. Please bring your Cynergy Care card for your appointment in order for us to process your claim with Cynergy Care. Whenever possible, we direct bill your treatment charges to Cynergy Care for your convenience.
Q) I have a cracked or chipped tooth. Can I come in immediately?
We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here
Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown.
Q) Does Cynergy Care insurance cover dental crowns and root canal treatment?
Cynergy Care may cover root canal treatment under their plan. It’s a good idea to check what your Cynergy Care plan covers before your appointment. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.
Conclusion
By understanding your Cynergy Care coverage and preparing the necessary documentation, you can ensure that you care for your dental health. Interested in making a dental appointment? Simply leave us a message here and we will be right with you!