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Dental problems can strike any time, even when you're traveling or living abroad. Healix provides dental coverage and support for its members in various parts of the world. If you’re in Singapore and need dental treatment, knowing how to use your Healix Insurance can make the process much simpler. Whether you’re here for vacation, business or living long-term, understanding how to use your Healix coverage with a panel dentist will help you get the care you need.
Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Healix International Insurance. Therefore if you're an expatriate who is traveling, living abroad, or simply seeking dental care through Healix, our clinic offers the benefits of being part of the Healix network.
Why choose a Healix panel dentist?
Healix provides dental coverage for policyholders. They offer a range of benefits that can help cover routine check-ups, and restorative and preventive treatments, depending on your plan. This makes it easier for you to keep up with regular dental care, reducing the financial burden of dental treatments.
Choosing a Healix panel clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting a Healix panel dentist at Dental Designs Clinic is beneficial.
1) Convenient Clinic Locations
For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.
2) Comprehensive Dental Services
Healix panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, please let your doctor know before starting any dental procedure.
3) Direct Billing
At Dental Designs Clinic, we offer direct billing services for Healix members, meaning you can avoid upfront payments. We’ll submit your claim directly to Healix through our system, simplifying the process so you can focus on improving your oral health.
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How does my Healix Insurance work?
Here’s a simple guide on how the process works when you use your Healix insurance with us.
1 . Check Your Coverage
The first step is to check if your insurance plan includes Healix dental panel. If you’re unsure, you can contact Healix directly or reach out to your insurance provider for confirmation.
2. Make Your Dental Appointment and Provide Your Healix Information
Once you confirm your coverage, simply contact our clinic to schedule an appointment. We will provide you with all the necessary details about the treatment. Don’t forget to let us know about your Healix insurance plan when scheduling. You will also need to request for a Guarantee of Payment (GOP) from Healix before your visit to our clinic and bring along the GOP during your appointment day.
3. During the appointment
When you come to our clinic for your appointment, bring along your Healix insurance card. Our staff will verify your coverage, and we’ll handle the claims and billing directly with Healix.
4. After your appointment
Once your appointment is complete, if all the dental procedures done for that day is covered by your Healix insurance, we will process the claims directly for you.
5. Book Your Next Appointment
With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
Frequently Asked Questions About Healix Insurance
We answer some commonly asked questions about Healix Panel Clinics and how you can utilise your Healix coverage fully with us.
Q) What if I need treatment that isn’t covered?
Some Healix dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.
Q) What is covered with a Healix panel dentist?
Enjoy claiming your benefits through us. As a Healix -accredited clinic, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to Healix.
Log in to your Healix portal or give them a call to find out the specific details of your plan, such as annual limits, co-payments, pre-authorisation and any exclusions.
Q) How do I claim my Healix dental insurance with a Healix panel dentist?
As a Healix International Panel Clinic, you will get to enjoy Helix coverage for your dental treatment with us. Please bring your Healix card for your appointment in order for us to process your claim with Healix. Whenever possible, we direct bill your treatment charges to Healix for your convenience.
Q) I have a cracked or chipped tooth. Can I come in immediately?
We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here
Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown.
Q) Does Healix insurance cover dental crowns and root canal treatment?
Healix may not cover dental crowns and root canal treatment under their basic plan. It’s a good idea to check what your Healix plan covers before your appointment. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.
Conclusion
By understanding your Healix coverage and preparing the necessary documentation, you can focus on caring for your dental health even while abroad. Interested in making a dental appointment? Simply leave us a message here and we will be right with you!