Dental Designs Clinic | Dental Articles | Singapore

How To Use Dental Benefits in Adept Health Dental Panel Clinic?

Written by Dental Designs Clinic Singapore | Nov 14, 2024 4:10:10 AM

Navigating healthcare options is easier when you know your provider network. Adept Health Pte Ltd manages networks of panel clinics and dental providers, offering insurance solutions to patients seeking dental care, often with reduced out-of-pocket expenses. Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for DA Adept Health coverage. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care, X-rays and tooth extractions.

Why choose an Adept Health panel dentist?

DA Adept Health provides comprehensive dental coverage for policyholders. They offer a range of benefits that can help cover routine check-ups, preventive treatments and more complex procedures, depending on your plan. This makes it easier for you to keep up with regular dental care, reducing the financial burden of dental treatments.

Choosing an Adept Health clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting an Adept Health panel dentist at Dental Designs Clinic is beneficial.

 

1) Convenient Clinic Locations

For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.

 

2) Comprehensive Dental Services

DA Adept Health panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, your doctor will promptly inform you so before starting the treatment.

 

3) Direct Billing

At Dental Designs Clinic, we offer direct billing services for Adept Health Pte Ltd members, meaning you can avoid upfront payments. We’ll submit your claim directly to Adept Health through our system, simplifying the process so you can focus on improving your oral health.

 

4) Multiple insurers under the Adept Health network

One of the key advantages of the DA Adept Health network is its partnership with multiple insurance providers. Members with Adept Health coverage receive access to a network of dental panel clinics, but their actual insurance solutions come from separate insurance companies that partner with Adept Health Pte Ltd. The specific benefits of dental insurance coverage therefore will vary from plan to plan, so it is advised to contact your insurance provider to learn more about your specific plan.

For patients, this partnership provides a wider selection of providers and services, often at discounted rates negotiated with the insurers in the network. The network of insurers is listed in the table below.

Allianz

Great Eastern

Tokio Marine

NTUC Income

DA Care

HSBC Life

  

What to expect during your first visit to an Adept Health clinic?

Here’s a look at what typically happens during an initial visit:

Comprehensive Exam: The dentist will conduct a detailed examination of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.

Personalised Treatment Plan:  Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues that is not covered by your dental insurance plan, your dentist will explain the options and potential out-of-pocket costs.

Preventive Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.

Claims Processing: We are equipped to handle Adept Health claims directly. This means you can enjoy quality dental care with minimal hassle. If there are any co-pays or a benefit limit involved, our receptionists will inform you about it.

 

How does my dental insurance work?

DA Adept Health Pte Ltd is one of the many provider companies out there. Here’s a simple guide on how the process works when you use your Adept Health benefits with us.

  • Before Your Appointment

If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage prior to your visit.

 

  • Adept Health Direct-Claim Coverage

This means that we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.

 

  • Some plans may co-pays or have a yearly balance limit

Co-pays refer to the portion of the treatment cost that you would need to pay out of pocket, while a yearly balance limit is the maximum amount the insurance provider will cover within a given year. If your plan includes either of these conditions, you will be informed beforehand, and you’ll need to cover any difference after your appointment.

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How to claim Adept Health benefits for my dental treatment?

1. Present Your Insurance Information

When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card. Your dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.

 

2. Checking Insurance Coverage

In most cases, we can verify your Adept Health benefit details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. We’re here to ensure that the claim submission process is as easy as possible for you.

 

3. During Your Appointment

Your dentist will perform the necessary treatment to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.

 

4. After Your Appointment

Once your appointment is complete, if all the dental procedures done for that day is covered by Adept Health Pte Ltd, we will process the claims directly for you. 

 

5. Book Your Next Appointment

With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.

 

Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.

Whatsapp us at : +65 8200 9092
Call us at : +65 6221 8284

 

Frequently Asked Questions About Adept Health Dental Coverage

We answer some commonly asked questions about Adept Health services and how you can utilise your employee benefits or coverage fully with us.

 

Q) What if I need treatment that isn’t covered?

Some Adept Health dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.

 

Q) What is covered with Adept Health panel dentist?

Enjoy claiming your employee benefit through us. As an Adept Health-accredited clinic, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to Adept Health.

 

Q) How do I claim my Adept Health benefits with a panel dentist?

As an Adept Health-accredited Clinic, you will get to enjoy coverage for your dental treatment with us. Please bring your Adept Health card for your first appointment in order for us to process your claims. Whenever possible, we direct bill your treatment charges to Adept Health for your convenience.

 

Q) I have a cracked or chipped tooth. Can I come in immediately?

We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here

Our clinic provides a range of dental treatments and quality services using products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the innovative technologies and high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown. Please do note that Adept Health services, like most other insurance providers, does not cover dental crowns and root canal treatment under their basic plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.

 

Conclusion

Choosing an Adept Health clinic allows you to enjoy quality dental care with the convenience of insurance support. By selecting a panel dentist, you can manage treatment costs and access direct billing to maintain a healthy smile and peace of mind.

If you’re already a member of Adept Health or are considering getting coverage, visiting Dental Designs Clinic could be an optimal choice for your dental needs. Interested in visiting us? Simply leave us a message here and we will be right with you!

Whatsapp us at : +65 8200 9092
Call us at : +65 6221 8284