How to use dental insurance in IHP Panel Clinic?

Dental Designs Clinic Singapore
14 Nov, 2024

When it comes to maintaining your dental health, having access to reliable dental insurance and a trusted clinic can make a world of difference. Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for IHP (Integrated Health Plan) Dental Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care, X-rays and tooth extractions.

 

Why choose an IHP panel dentist?ihp-insurance-logo

IHP Dental Insurance is a dental plan designed to provide comprehensive dental coverage for policyholders. IHP offers a range of employee benefits that can help cover routine check-ups, and restorative and preventive treatments, depending on your plan. This makes it easier for you to keep up with regular dental care, reducing the financial burden of dental treatments.

Choosing an IHP clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting an IHP panel dentist at Dental Designs Clinic is beneficial.

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1) Convenient Clinic Locations

For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.

 

2) Comprehensive Dental Services

IHP panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, your doctor will promptly inform you so before starting the treatment.

 

3) Direct Billing

At Dental Designs Clinic, we offer direct billing services for IHP members, meaning you can avoid upfront payments. We’ll submit your claim directly to IHP through our system, simplifying the process so you can focus on improving your oral health.

 

4) Multiple insurers under the IHP network

One of the key advantages of the IHP network is its partnership with multiple insurance providers. This means that IHP has partnered with various insurance companies to offer dental care. The specific benefits of dental insurance coverage vary from plan to plan, so it is advised to contact your insurance provider to learn more about your specific plan. For patients, this partnership provides a wider selection of providers and services, often at discounted rates negotiated with the insurers in the network. The network of insurers is listed in the table below.

IHP Great Eastern Tokio Marine AVIVA
AVIVA Singlife Fullerton Healthcare Howden Prudential

 

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What to expect during your first visit to an IHP dental clinic?

Here’s a look at what typically happens during an initial visit.

 

Verification of IHP details: Your IHP plan details will need to be verified to ensure that you are eligible for the benefits. This is so that you have a clear understanding of what’s covered and minimise any surprises regarding payment, ensuring your visit is smooth from start to finish.

 

Comprehensive Exam: The dentist will conduct a detailed examination of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.

 

Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues that is not covered by your dental insurance plan, your dentist will explain the options and potential out-of-pocket costs.

 

Preventative Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.

 

Claims Processing: We are equipped to handle IHP insurance claims directly. This means you can enjoy quality dental care with minimal hassle. If there are any co-pays or a benefit limit involved, our receptionists will inform you about it.

 

How does my IHP dental insurance work?

IHP is one of the many dental insurance companies out there. Here’s a few things to note when you use your IHP dental insurance with us.

 

  • Before Your Appointment

If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage prior to your visit.

 

  • IHP is Direct-Claim Insurance

This means that we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.

 

  • Some plans may co-pays or have a yearly balance limit
Co-pays refer to the portion of the treatment cost that you would need to pay out of pocket, while a yearly balance limit is the maximum amount the insurance provider will cover within a given year. If your plan includes either of these conditions, you’ll need to cover any difference after your appointment.

 

How to claim IHP dental insurance?

1. Present Your Insurance Information

When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card (red in colour). Your dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.

 

2. Checking Insurance Coverage

In most cases, we can verify your IHP employee benefit details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. We’re here to ensure that the claim submission process is as easy as possible for you.

 

3. During Your Appointment

Your dentist will perform the necessary treatment to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.

 

4. After Your Appointment

Once your appointment is complete, if all the dental procedures done for that day is covered by your IHP insurance, we will process the claims directly for you.

 

5. Book Your Next Appointment

With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.

 

Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.

  

Frequently Asked Questions About IHP Dental Insurance

We answer some commonly asked questions about IHP Panel Clinics and how you can utilise your employee benefits or IHP insurance coverage fully with us.

 

Q) What if I need treatment that isn’t covered?

Some IHP dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.

 

Q) I am covered under the IHP Group Dental Insurance, can I utilise my IHP dental benefit?

We are IHP-accredited, with accessible clinics in CBD near Telok Ayer MRT on Downtown Line. Enjoy convenient regular checkups and treatment with our IHP dentist near Tanjong Pagar. You can even come during lunch hour with us, as we are located near to Raffles Place, Marina Bay, Chinatown and Shenton Way.

 

Q) What is covered with IHP panel dentist?

Enjoy claiming your employee benefit through us. As an IHP-accredited clinic, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to IHP.

 

Q) How do I claim my IHP dental insurance with an IHP panel dentist?

As an IHP Clinic, you will get to enjoy IHP coverage for your dental treatment with us. Please bring your IHP card (red in colour) for your first appointment in order for us to process your claim with IHP. Whenever possible, we direct bill your treatment charges to IHP for your convenience.

 

Q) I have a cracked or chipped tooth. Can I come in immediately?

We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here

Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown. Please do note that IHP dental insurance, like most other insurance providers, does not cover dental crowns and root canal treatment under their basic plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.

 

Conclusion

Choosing an IHP clinic allows you to enjoy quality dental care with the convenience of insurance support. By selecting a panel dentist, you can manage treatment costs and access direct billing to maintain a healthy smile and peace of mind.

If you’re already a member of IHP Dental Insurance or are considering getting coverage, visiting Dental Designs Clinic could be an optimal choice for your dental needs. Interested in visiting us? Simply leave us a message here and we will be right with you!