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When it comes to dental care, choosing the right insurance provider and dentist is essential to maintaining good oral health while managing healthcare expenses. Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for AIA Dental Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care, X-rays and tooth extractions.
In this article, we’ll walk you through the insurance benefits of AIA, what to expect when visiting an AIA panel dentist at Dental Designs Clinic, and we’ve even included answers to frequently asked questions to guide you through the process.
Why choose an AIA panel dentist?
Choosing an AIA panel clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting an AIA panel dentist at Dental Designs Clinic is beneficial.
1) Convenient Clinic Locations
For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.2) Comprehensive Dental Services
3) Direct Billing
AIA has multiple insurance plans, which may either be direct-claim or self-claim. For those under the direct-claim plans, we offer direct billing services, meaning you can avoid upfront payments. We’ll submit your claim directly to AIA through our system, simplifying the process so you can focus on improving your oral health. We recommend checking with your insurance provider to find out the specifics of your plan.
What to expect during your first visit to an AIA panel dentist?
Here’s a look at what typically happens during an initial visit.
Verification of details: Your AIA plan details will need to be verified to ensure that you are eligible for the benefits. This is so that you have a clear understanding of what’s covered and minimise any surprises regarding payment, ensuring your visit is smooth from start to finish.
Comprehensive Exam: The dentist will conduct a detailed examination of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.
Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues, your dentist will explain the options and potential out-of-pocket costs.
Preventative Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.
Claims Processing: We are equipped to handle AIA insurance claims directly. This means you can enjoy quality dental care with minimal hassle.
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How does my AIA dental insurance work?
AIA is one of the many dental insurance companies out there. Here’s a simple guide on how the process works when you use your AIA dental insurance with us.
- Before Your Appointment
If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage prior to your visit.
- We offer direct-billing for AIA
If you are under the direct-bill plan, we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.
How to claim my AIA dental benefits?
1. Present Your Insurance Information
When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card. AIA insurance plans that covers dental services are green in colour. Your dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.
2. Checking Insurance Coverage
In most cases, we can verify your coverage details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. We’re here to ensure that the claim submission process is as easy as possible for you.
3. During Your Appointment
Your dentist will perform the necessary treatment to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.
4. After Your Appointment
Once your appointment is complete, if all the dental procedures done for that day is covered by your AIA insurance, we will process the claims directly for you.
5. Book Your Next Appointment
With your insurance information now on file, booking and managing future visits to maintain your dental health will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
Frequently Asked Questions About AIA Dental Insurance
We answer some commonly asked questions about AIA Panel Clinics and how you can utilise your employee benefits or AIA insurance coverage fully with us.
Q) What if I need treatment that isn’t covered?
Some AIA dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.
Q) I am covered under the AIA Group Dental Insurance, can I utilise my AIA dental benefit?
We are a AIA Dental Panel Dentist in CBD near Telok Ayer MRT on Downtown Line. Enjoy convenient regular checkups and treatment with our AIA dentist near Tanjong Pagar. You can even come during lunch hour with us, as we are located near to Raffles Place, Marina Bay, Chinatown and Shenton Way.
Q) What is covered with AIA panel dentist?
Enjoy claiming your employee benefit through us. As an AIA dentist, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to AIA.
Q) How do I claim my AIA dental insurance with an AIA panel dentist?
As an AIA Dental Provider Clinic, you will get to enjoy AIA coverage for your dental treatment with us. Please bring your AIA card (green in colour) for your first appointment in order for us to process your claim with AIA. Whenever possible, we direct bill your treatment charges to AIA for your convenience.
Q) I have a cracked or chipped tooth. Can I come in immediately?
We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here
Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown. Please do note that AIA dental insurance, like most other insurance providers, does not cover dental crowns and root canal treatment under their basic plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.
Conclusion
Choosing an AIA panel dentist allows you to enjoy quality dental care with the convenience of insurance support. By selecting a panel dentist, you can manage treatment costs and access direct billing to maintain a healthy smile and peace of mind. Interested in visiting us? Simply leave us a message here and we will be right with you!