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How do I claim my dental benefits from MHC Dental Panel Clinic?

Dental Designs Clinic Singapore
14 Nov, 2024

When it comes to dental health, having access to reliable, affordable, and convenient care makes all the difference. Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for MHC Dental Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care, X-rays and tooth extractions.

Why choose an MHC panel dentist?mhc-insurance-logo

MHC Dental Insurance is a dental plan designed to provide comprehensive dental coverage for policy holders. MHC offers a range of employee benefits that can help cover routine check-ups, preventive treatments such as fluoride treatment and dental sealants, and even complex procedures such as root canals, depending on your plan. This makes it easier for you to keep up with regular dental care, reducing the financial burden of dental treatments.

Choosing an MHC dental service provider means you have access to dental services with the added benefit of dental insurance coverage, making your visits more affordable and less stressful. Here’s why visiting an MHC panel dentist at Dental Designs Clinic is beneficial.

1) Convenient Clinic Locations

For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.

 

2) Comprehensive Dental Services

MHC panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings, dental sealants and dental X-rays to restorative services (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, your doctor will promptly inform you so before starting the treatment.

 

3) Direct Billing

At Dental Designs Clinic, we offer direct billing services for MHC members, meaning you can avoid upfront payments. We’ll submit your claim directly to MHC through our system, simplifying the process so you can focus on improving your oral health.

  

What to expect during your first visit to an MHC clinic?

Here’s a look at what typically happens during an initial visit.

Comprehensive Exam: The dentist will conduct a routine check up of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.

Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues that is not covered by your dental insurance plan, your dentist will explain the options and potential out-of-pocket costs.

Preventive Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future dental appointments if needed.

Claims Processing: We are equipped to handle MHC insurance claims directly. This means you can enjoy hassle-free appointments and quality dental care. If there are any co-payment system or a insurance benefit limit involved, our friendly staff will inform you about it. It is also advised to get in touch with your insurance provider to find out more about your specific plan.illustration-dental-care-application-digital-tablet

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How does my MHC dental insurance work?

MHC is one of the many dental insurance companies out there. Here’s a simple guide on how the process works when you use your MHC dental insurance with us.

 

  • Before Your Appointment

If you have dental insurance, please inform us when booking. This will streamline the billing process on your appointment day. Our clinic staff are happy to answer any questions you may have about your level of coverage prior to your visit.

 

  • MHC is Direct-Claim Insurance

This means that we will submit your claim to your dental insurance provider directly through our system. The covered treatments will be fully claimed by us and you will not need to pay any cash for them.

 

  • Some plans may co-pays or have a yearly balance limit

Co-pays refer to the portion of the treatment cost that you would need to pay out of pocket, while a yearly balance limit is the maximum amount the insurance provider will cover within a given year. If your plan includes either of these conditions, you will be informed beforehand, and you’ll need to cover any difference after your dental appointment. It is advised to contact your insurance provider to learn more about your specific plan

 

How to claim MHC dental insurance?

1. Present Your Insurance Information

When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card or dental insurance card/e-card. Your dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.

 

2. Checking Dental Insurance Coverage Details

In most cases, we can verify your MHC employee benefit details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. Our friendly staff are here to ensure that the claim submission process is as easy as possible for you.

 

3. During Your Appointment

Your dentist will perform the necessary dental procedures to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.

 

4. After Your Appointment

Once your appointment is complete, if all the dental procedures done for that day is covered by your MHC insurance, we will process the claims directly for you.

 

5. Book Your Next Appointment

With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.

 

Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.

  

Frequently Asked Questions About MHC Dental Insurance

We answer some commonly asked questions about MHC Panel Clinics and how you can utilise your employee benefit scheme or MHC insurance coverage fully with us.

 

Q) What if I need treatment that isn’t covered?

Some MHC dental plans have limitations, especially for cosmetic procedures or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.

 

Q) I am covered under the MHC Group Dental Insurance, can I utilise my MHC dental benefit?

We are MHC-accredited, with accessible clinics in CBD near Telok Ayer MRT on Downtown Line. Enjoy convenient regular checkups and treatment with our MHC dentist near Tanjong Pagar. You can even come during lunch hour with us, as we are located near to Raffles Place, Marina Bay, Chinatown and Shenton Way.

 

Q) What is covered with MHC panel dentist?

Enjoy claiming your employee benefit through us. As an MHC-accredited clinic, dental coverage includes a range of services such as regular checkups, scaling and polishing, x-rays and restorative services such as dental fillings, as well as other treatments, which can often be direct billed to MHC.

 

Q) How do I claim my MHC dental insurance with an MHC insurance panel dentist?

As an MHC Clinic, you will get to enjoy MHC coverage for your dental treatment with us. Please bring your dental insurance card/e-card for your first appointment in order for us to process your claim with MHC. Whenever possible, we direct bill your treatment charges to MHC for your convenience.

 

Q) I have a cracked or chipped tooth. Can I come in immediately?

We understand that emergency dental situations can occur and you may require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Emergency treatment is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here

Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown. Please do note that MHC dental insurance, like most other insurance providers, may not have dental coverage for dental crowns and root canal treatment under their basic plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.

 

Conclusion

Choosing an MHC clinic allows you to enjoy quality dental care with the convenience of insurance support. By selecting a panel clinic, you can manage treatment costs and access direct billing to maintain a healthy smile and peace of mind.

If you’re already a member of MHC Dental Insurance or are considering getting coverage, visiting Dental Designs Clinic could be an optimal choice for your dental needs. Interested in visiting us? Simply leave us a message here and we will be right with you!