How To Claim Parkway Shenton Insurance (iXchange) With Panel Dentist

Dental Designs Clinic Singapore
20 Nov, 2024

Dental care is an essential part of maintaining your overall health. If you’re in Singapore and need dental treatment, knowing how to use your Parkway Shenton/iXchange Insurance with a panel dentist can help you get the care you need.

Conveniently located in the heart of Singapore (Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Parkway Shenton/iXchange Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care, X-rays and tooth extractions.

In this article, we’ll walk you through the insurance benefits of Parkway Shenton/iXchange, what to expect when visiting an Parkway Shenton/iXchangepanel dentist at Dental Designs Clinic, and we’ve even included answers to frequently asked questions to guide you through the process.

 

Why choose a Parkway Shenton/iXchange panel dentist?parkway-shenton-dental-insurance

Choosing a Parkway Shenton/iXchange panel clinic means you have access to dental services with the added benefit of insurance coverage, making your visits more affordable and less stressful. Here’s why visiting a Parkway Shenton/iXchange panel dentist at Dental Designs Clinic is beneficial.

 

1) Convenient Clinic Locations

For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.


2) Comprehensive Dental Services

Parkway Shenton/iChange panel dentists provide a wide range of dental treatments, from preventive care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, your doctor will promptly inform you so before starting the treatment.
 

3) Direct Billing

At Dental Designs Clinic, we offer direct billing services for Parkway Shenton/iXchange members, meaning you can avoid upfront payments. We’ll submit your claim directly to Parkway Shenton/iXchange through our system, simplifying the process so you can focus on improving your oral health.

 

What to expect during your first visit to a Parkway Shenton/iXchange panel dentist?

Here’s a look at what typically happens during an initial visit.

Verification of details: Your Parkway Shenton/iXchange plan details will need to be verified to ensure that you are eligible for the benefits. This is so that you have a clear understanding of what’s covered and minimise any surprises regarding payment, ensuring your visit is smooth from start to finish.

Comprehensive Exam: The dentist will conduct a detailed examination of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.

Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues, your dentist will explain the options and potential out-of-pocket costs.

Preventative Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.

Claims Processing: We are equipped to handle Parkway Shenton/iXchange insurance claims directly. This means you can enjoy quality dental care with minimal hassle.

 

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How does my Parkway Shenton/iXchange dental insurance work?

Here’s a simple guide on how the process works when you use your Parkway Shenton/iXchange dental insurance with us.

  • Before Your Appointment

If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage prior to your visit.

 

  • Parkway Shenton/iXchange is Direct-Claim Insurance

This means that we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.

 

  • Some plans may co-pays or have a yearly balance limit

Co-pays refer to the portion of the treatment cost that you would need to pay out of pocket, while a yearly balance limit is the maximum amount the insurance provider will cover within a given year. If your plan includes either of these conditions, you’ll need to cover any difference after your appointment.

dentist-consulting-dental-insurance

 

How to claim my Parkway Shenton/iXchange dental benefits?

1. Present Your Insurance Information

When you arrive for your appointment, simply bring along your NRIC/FIN card and your dental benefit card. Your dental card will help us confirm your insurance details quickly and ensures that everything is in place to check your coverage and process claims as needed.

 

2. Checking Insurance Coverage

In most cases, we can verify your coverage details online. If in any case we are unable to verify your insurance coverage, we will promptly inform you so that you can check with your insurance provider about your specific policy. We’re here to ensure that the claim submission process is as easy as possible for you.

 

3. During Your Appointment

Your dentist will perform the necessary  treatment to improve your oral health. We recommend checking your policy in advance and letting the dentist know if the treatment you need is covered.

 

4. After Your Appointment

Once your appointment is complete, if all the dental procedures done for that day is covered by your Parkway Shenton/iXchange insurance, we will process the claims directly for you.

 

5. Book Your Next Appointment

With your insurance information now on file, booking and managing future visits to maintain your dental health will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.

 

Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.


 

Frequently Asked Questions About Parkway Shenton/iXchange Dental Insurance

We answer some commonly asked questions about Parkway Shenton/iXchange Panel Clinics and how you can utilise your employee benefits or Parkway Shenton/iXchange insurance coverage fully with us.

 

Q) What if I need treatment that isn’t covered?

Some Parkway Shenton/iXchange dental plans have limitations, especially for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.

 

Q) What is covered with Parkway Shenton/iXchange panel dentist?

Enjoy claiming your employee benefit through us. As an Parkway Shenton/iXchange dentist, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to Parkway Shenton/iXchange.

 

Q) How do I claim my Parkway Shenton/iXchange dental insurance with a Parkway Shenton/iXchange panel dentist?

As a Parkway Shenton/iXchange Dental Provider Clinic, you will get to enjoy Parkway Shenton/iXchange coverage for your dental treatment with us. Please bring your Parkway Shenton/iXchange card for your first appointment in order for us to process your claim with Parkway Shenton/iXchange. Whenever possible, we direct bill your treatment charges to Parkway Shenton/iXchange for your convenience.

 

Q) I have a cracked or chipped tooth. Can I come in immediately?

We understand that dental emergencies occur and you require prompt treatment. Just give us a call and we will try to schedule your appointment on the same day, if possible. Dental emergencies is a priority that needs to be fixed quickly, as this affects your daily life very much. The good news is, our clinic is able to provide same day restorations and crowns, which are permanent and able to fix your problem quickly. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here

Our clinic provides a full range of dental services to you using high quality products from Germany and Switzerland. At Dental Designs Clinic, our dentists are trained in the high tech equipment such as the German SIRONA CEREC 3D CADCAM machine which can produce high quality, long lasting crowns in a day, compared to typical clinics which require 2 weeks for a crown. Please do note that Parkway Shenton/iXchange dental insurance, like most other insurance providers, does not cover dental crowns and root canal treatment under their basic plan. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.

 

Conclusion

Choosing a Parkway Shenton/iXchange panel dentist allows you to enjoy quality dental care with the convenience of insurance support. By selecting a panel dentist, you can manage treatment costs and access direct billing to maintain a healthy smile and peace of mind. Interested in visiting us? Simply leave us a message here and we will be right with you!